Everything you need to know about registration
To register, click on the "Sign Up" or "Register" button on the homepage. Fill out the required details in the registration form, such as your name, age, gender, email, and contact number. After submitting the form, verify your email or phone number to activate your account.
Yes, basic registration is free. However, we may offer premium memberships with additional features for better matchmaking.
You need to provide basic details such as your full name, date of birth, gender, contact details, and marital status. You may also need to enter additional preferences for better matchmaking.
Verification ensures the authenticity of users and prevents fake profiles. It also helps in securing your account and receiving important updates.
Yes, you can create a profile on behalf of a family member or friend with their consent. You must provide accurate details and ensure they are aware of the registration.
Once registered, you can log in and update your profile information under the "Edit Profile" section in your account settings.
Yes, we prioritize user privacy. Your details are protected and not shared with third parties without consent.
If you experience any difficulties, contact our support team at support@senvivah.com for assistance.
Everything you need to know about our membership plans
We offer both free and premium membership plans. Free membership allows you to create a profile and browse matches, while premium plans provide additional benefits like unlimited messaging, contact details access, and priority listing.
To upgrade, log in to your account, navigate to the "Membership Plans" section, select your preferred plan, and complete the payment process. Once confirmed, your premium benefits will be activated instantly.
Premium members enjoy exclusive benefits such as:
Our membership plans vary based on duration and features. You can check the latest pricing and offers on the "Membership Plans" page of our website.
We may offer trial memberships or promotional discounts occasionally. Please check our website for any ongoing offers.
Memberships can be renewed manually or set to auto-renew based on your selected plan. You can manage renewal settings in the "Account Settings" section.
Yes, you can cancel your membership anytime. However, refunds may not be available for partially used plans. Please refer to our refund policy for details.
Absolutely. We use secure payment gateways to process transactions, ensuring your financial information remains safe.
Yes, you can upgrade to a higher plan anytime. However, downgrading may not be available until your current plan expires.
For any membership-related concerns, reach out to our support team at support@senvivah.com.
Everything you need to know about becoming a Senvivah franchisee
Our Franchise Program allows entrepreneurs to partner with us and operate a branch of our matrimonial services under our brand. It's an opportunity to start a profitable business with our expertise, technology, and support.
Anyone with an entrepreneurial mindset, a passion for the matchmaking industry, and basic business knowledge can apply. Prior experience in the matrimonial, wedding, or relationship sector is beneficial but not mandatory.
The investment depends on the location, scale, and level of support required. Please contact us at support@senvivah.com for detailed financial requirements.
Yes, we offer territorial exclusivity, ensuring that no other franchise operates in your designated area.
You will earn revenue through membership sales, affiliates Programs, premium services, and customized matchmaking consultations.
While having an office is recommended, you can also start with an online or home-based setup, depending on your business model.
We provide training on matchmaking, customer handling, marketing strategies, and software usage to ensure smooth business operations.
Once approved and agreements are signed, you can start operations within 30-60 days, depending on setup requirements.
You can apply by filling out the franchise application form on our website or contacting us at support@senvivah.com for further details.
Everything you need to know about our special offers and discounts
Yes, we frequently offer discounts on our premium membership plans. Keep an eye on our website and social media pages for the latest deals.
You can check our latest offers on the "Offers & Discounts" section of our website or subscribe to our newsletter to receive updates directly in your inbox.
Yes, we often have special discounts for first-time users. Look for welcome offers during registration or check your email for exclusive promo codes.
Yes, we provide special discounts during festivals, holidays, and wedding seasons. Stay updated by following our announcements.
During checkout, enter the discount code in the provided field. The discounted price will be applied automatically before payment.
In most cases, only one discount or promotional offer can be applied per transaction. Please check the terms and conditions of the offer
Yes! You can refer friends and earn discounts or rewards when they sign up for a premium membership using your referral link.
Yes, we offer discounted rates on long-term memberships, such as 6-month and 12-month plans.
Currently, we do not have specific student or senior citizen discounts, but we do provide various promotional offers that may apply.
For any offer-related questions, reach out to our support team at support@senvivah.com.
Everything you need to know about our matrimonial conferences
Our matrimonial conferences are events where singles, families, and experts come together for networking, matchmaking, and discussions on marriage-related topics. These events may include interactive sessions, expert talks, and personalized matchmaking opportunities.
Anyone looking for a suitable life partner or interested in learning about modern matchmaking trends can attend. Families and guardians are also welcome.
You can register through our website under the "E-Sammelan" section. Early registrations may come with discounts or special benefits.
We host both online and offline conferences. Online conferences allow participants to join virtually, while in-person events are held in select cities.
Some conferences are free, while others may have an entry fee depending on the venue, speakers, and event activities. Details will be mentioned in the News & Updates Section on the website.
Yes! If you are an expert in relationships, marriage counseling, or a brand looking to collaborate, you can apply through our "Speaker & Sponsor" section on the website.
No, we prioritize your privacy. Your details are only shared if you consent to matchmaking interactions.
We organize them periodically throughout the year. The frequency depends on demand and availability.
For inquiries, reach out to us at support@senvivah.com or visit the "E-Sammelan & News & Update" section on our website.
Everything you need to know about our refund policies
Our membership plans are non-refundable once purchased. However, in certain cases like double payments or technical errors, refunds may be considered.
You can cancel your membership at any time, but refunds are not typically provided for partially used plans. Please refer to our cancellation policy for details.
We strive to provide the best matchmaking experience. If you face any issues, please contact our support team. While refunds are not guaranteed, we may offer solutions such as plan extensions or alternative services.
No, we do not offer a money-back guarantee. However, we continuously improve our services to ensure customer satisfaction.
Yes, you can upgrade your plan at any time by paying the difference. Downgrades are not eligible for refunds.
In case of duplicate payments, we will review your request and process a refund if eligible. Please contact our support team with transaction details.
If approved, refunds are usually processed within 7-14 business days, depending on the payment method.
No, memberships purchased under promotional discounts or offers are non-refundable.
To request a refund, contact our support team at support@senvivah.com with your payment details, transactional screenshots and reason for the request only if accidently purchase a membership twice.
For any refund-related concerns, please reach out to our customer support team at support@senvivah.com.
Everything you need to know about our magazine services
We offer both E-Patrika (Digital Magazines /PDFs) and Physical Patrika (Printed copies) for purchase.
Simply visit our "E-Patrika" section, select the E-Patrika or magazine, add it to your cart, and complete the payment online.
Yes, we offer monthly/quarterly/half yearly/yearly subscriptions for both digital and physical magazines.
You will receive the digital magazine in PDF or ePUB format, accessible on mobile, tablet, and desktop.
After a successful payment, a download link will be provided on the website or sent to your email.
Yes, our digital magazines are compatible with all devices, including smartphones, tablets, and laptops.
Yes, digital magazines are only for personal use and cannot be shared or redistributed.
Yes, you can buy and download previous editions from our archive section.
Delivery typically takes 5-7 business days within India and 7-14 days for international shipping.
Shipping charges vary based on location. You can check the exact cost at checkout.
Yes, once shipped, you will receive a tracking ID via email or SMS.
No, we only accept online payments for magazine purchases.
No, magazines cannot be returned or exchanged unless received in a damaged condition.
We accept Credit/Debit Cards, UPI, Net Banking, PayPal, and Wallet Payments.
Yes, you can cancel a future subscription anytime, but refunds are not available for past purchases.
If a digital magazine is not received, contact support for assistance. If a physical magazine is lost in transit, we will resend it or provide a refund.
For any refund-related concerns, please reach out to our customer support team at support@senvivah.com.